Symantec: NetBackup – Error 59: access to the client was not allowed

Error Message:

access to the client was not allowed

Explanation:

The master or the media server tries to access the client, but the client does not recognize the server as a valid server.

NB_Error59_0001

Solution 1: NetBackup Master Server

S1-1. Run NetBackup Administration Console

NB_Error59_0002

S1-2. Navigate to NetBackup Management -> Host Properties -> Clients

NB_Error59_0003

S1-3. Select the client or press CTRL to select multiple clients.

NB_Error59_0004

S1-4. Right click and select Properties

NB_Error59_0007

S1-5. Add Media Servers entry

NB_Error59_0008

NB_Error59_0009

NB_Error59_0010

S1-6. Click OK to apply

 

Solution 2: NetBackup Client

S2-1. Run NetBackup Client Console Backup, Archive, and Restore

NB_Error59_0011

S2-2. Open menu File and select Specify NetBackup Machines and Policy Type…

NB_Error59_0012

S2-3. Next, Click Edit Server List button

NB_Error59_0013

S2-4. Enter Media Server Hostname and click Add Name(s) to Server list. Next, click OK twice to apply.

NB_Error59_0014

S2-5. The entry from Item 4 will be added in Additional Servers.

To check from NB Master server, Open Properties from Client Host Properties

NB_Error59_0015

References:

  1. NetBackup status code: 59

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